@book{Lencioni_Patrick_M_2009-12-30, title={Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series Book 33) (English Edition)}, author={Lencioni, Patrick M.}, publisher={Jossey-Bass}, year={2009}, month={12}, day={30}, date={2009-12-30}, edition={Kindle版}, pages={231}, keywords={Nonfiction Economics, Business Management & Leadership, Customer Service, Business Leadership, Business & Investing Business Management}, asin={B0032ZD0OI}, url={https://lead.to/amazon/jp/?op=bt&la=ja&key=B0032ZD0OI}, url-am={https://www.amazon.co.jp/dp/B0032ZD0OI/}, price={¥4,374}, condition={新品}, timestamp={2024-07-05}, }
The Patient Priority: Solve Health Care's Value Crisis by Measuring and Delivering Outcomes That Matter to Patients
@book{Larsson_Stefan_M_D_2022-10-27, title={The Patient Priority: Solve Health Care's Value Crisis by Measuring and Delivering Outcomes That Matter to Patients}, author={Larsson, Stefan, M.D. and Clawson, Jennifer and Kellar, Josh, Ph.D.}, publisher={McGraw-Hill}, year={2022}, month={10}, day={27}, date={2022-10-27}, edition={ハードカバー}, pages={308}, keywords={Nonfiction Economics, Business Management & Leadership, Customer Service, Decision-Making & Problem Solving, Business Leadership}, isbn={978-1264741625}, isbn10={1264741626}, url={https://lead.to/amazon/jp/?op=bt&la=ja&key=1264741626}, url-am={https://www.amazon.co.jp/dp/1264741626/}, url-ci={https://ci.nii.ac.jp/books/search?advanced=true&isbn=9781264741625}, url-go={https://books.google.com/books?isbn=9781264741625}, url-wo={https://www.worldcat.org/search?qt=l2a&q=isbn%3A9781264741625}, price={¥4,678}, condition={新品}, timestamp={2024-07-05}, }
Delivering Happiness: A Path to Profits, Passion, and Purpose (English Edition)
@book{Peppers_Don1993-07-01, title={ONE TO ONE FUTURE}, author={Peppers, Don}, publisher={Crown Business}, year={1993}, month={7}, day={1}, date={1993-07-01}, edition={ハードカバー}, keywords={Nonfiction Economics, Professional & Technical Marketing & Sales, Customer Service, Random House, Amazon Student ポイント還元(洋書)}, isbn={978-0385425285}, isbn10={0385425287}, url={https://lead.to/amazon/jp/?op=bt&la=ja&key=0385425287}, url-am={https://www.amazon.co.jp/dp/0385425287/}, url-ci={https://ci.nii.ac.jp/books/search?advanced=true&isbn=9780385425285}, url-go={https://books.google.com/books?isbn=9780385425285}, url-wo={https://www.worldcat.org/search?qt=l2a&q=isbn%3A9780385425285}, price={¥3,887}, condition={新品}, timestamp={2024-07-05}, }
The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company (English Edition)
@book{Vaidyanathan_Ashvin2020-01-14, title={The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company (English Edition)}, author={Vaidyanathan, Ashvin and Rabago, Ruben}, publisher={Wiley}, year={2020}, month={1}, day={14}, date={2020-01-14}, edition={Kindle版}, pages={267}, keywords={Nonfiction Economics, Customer Service, Job Hunting & Career Guides, Business & Investing Business Management, Systems & Planning}, asin={B083XKZN8C}, url={https://lead.to/amazon/jp/?op=bt&la=ja&key=B083XKZN8C}, url-am={https://www.amazon.co.jp/dp/B083XKZN8C/}, price={¥5,382}, condition={新品}, timestamp={2024-07-05}, }
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (English Edition)
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Setting the Table: The Transforming Power of Hospitality in Business